Effective Date: January 1, 2025

At Soulhy, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products. By using our services, you agree to the terms outlined below.

1. Information We Collect
When you visit soulhy.com or make a purchase, we may collect the following information:

  • Personal information (name, email, shipping address, phone number)

  • Payment information (processed securely via third-party providers)

  • Device and browsing data (IP address, browser type, time zone, cookies, pages visited)

2. How We Use Your Information
We use the information we collect to:

  • Fulfill and manage your orders

  • Send order confirmations, shipping updates, and customer service responses

  • Personalize your shopping experience

  • Improve our website and product offerings

  • Send marketing emails and updates (you can unsubscribe anytime)

3. How Your Data is Protected
We implement industry-standard security measures to safeguard your data. All transactions are encrypted, and we never store full credit card details on our servers. Access to your data is limited to authorized personnel only.

4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties only as needed to:

  • Process payments

  • Ship your orders

  • Provide customer support

  • Comply with legal obligations

5. Cookies and Tracking Technologies
Soulhy uses cookies to enhance your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings at any time.

6. Your Rights
You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data (unless required to retain it for legal or transactional reasons)

To exercise any of these rights, email us at support@soulhy.com.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their policies separately.

8. Children’s Privacy
Soulhy does not knowingly collect or solicit personal data from anyone under the age of 13. If you believe a child has provided us personal information, please contact us and we will promptly delete it.

9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically.

10. Contact Us
For any questions about this Privacy Policy or how we handle your data, please contact us at:
support@soulhy.com